Quality Management

IME North believe in the independent way of doing business. We know that to succeed, you need people products and a service you can count on.

IME North have built a solid reputation with our high quality service. To ensure that this quality will continue, we back our service with modern equipment, the finest materials, rigid quality control, and of course, highly skilled and dedicated employees.

Quality Policy

IME North considers quality to be of prime importance.  Quality is obtained by the use of skilled personnel, understanding and fulfilling our clients' needs and expectations, monitoring our service, and by using procedures as outlined in the company quality assurance manual. These procedures and processes are measured for their accuracy. Our quality goal is zero defects, which we hope to achieve by continuous improvement to our quality systems.

Commitment to Quality

To compete and survive in today's marketplace, IME North must provide a quality service.  We are committed to continued growth and profitability. Therefore, we are committed to quality.  Whether it be the standard of our supplier’s materials, installing, testing, or the delivery of our service, it is our intention not to perform just to standard, but to do the very best we can.

The resources required to produce a high quality service are in place. Management must be ever mindful of our responsibility to lead, train, and motivate all employees to attain the highest quality possible.

To our customers we make this pledge of quality.